Terms & Conditions
Effective Date: January 1, 2025 • Last Updated: January 1, 2025
Agreement to Terms
By using this website, requesting an estimate, scheduling service, or submitting a form, you agree to these Terms & Conditions.
1 Services Overview
Liberty Insulation KY provides residential and commercial insulation services, including but not limited to:
- Attic insulation
- Crawlspace insulation
- Spray foam insulation
- Air sealing
- Insulation removal
- Commercial insulation services
All services are subject to availability, site conditions, and a final on-site evaluation.
2 Estimates & Pricing
- All estimates are free and non-binding unless stated otherwise in writing.
- Pricing is based on information provided and/or on-site inspection.
- Final pricing may change if project conditions differ from the initial assessment.
- Estimates do not guarantee availability or scheduling until confirmed.
3 Scheduling & Access
- Customers must provide safe, reasonable access to work areas (attics, crawlspaces, mechanical rooms, etc.).
- Appointment windows are approximate and may shift due to weather, safety, or prior job delays.
- Missed appointments without notice may result in rescheduling delays.
4 Customer Responsibilities
Customers agree to:
- Provide accurate project details
- Disclose known hazards (mold, pests, asbestos, structural issues, electrical concerns, etc.)
- Protect or remove personal items near work areas
- Keep pets and occupants away from active work zones
We are not responsible for delays or damage caused by undisclosed conditions.
5 Work Conditions & Limitations
- Insulation performance depends on structure, ventilation, moisture conditions, and building usage.
- We do not guarantee specific energy savings or utility bill reductions.
- Existing mold, pest issues, or structural repairs are not included unless stated in writing.
6 Payments
- Payment terms will be provided on your estimate and/or invoice.
- Payment is due upon completion unless agreed otherwise in writing.
- Non-payment may result in collection actions as permitted by Kentucky law.
7 Cancellations & Changes
- Customers may request changes or cancellations prior to service start.
- Same-day cancellations or no-shows may cause rescheduling delays.
- Material-based jobs (including spray foam) may incur prep/restocking costs when applicable.
8 Warranties & Guarantees
- Manufacturer warranties may apply to materials used.
- Any labor warranty (if offered) will be provided in writing.
- Warranty does not cover misuse, alterations by others, or acts of nature.
9 Limitation of Liability
To the fullest extent permitted by law, Liberty Insulation KY is not liable for indirect, incidental, or consequential damages. Our total liability for any claim will not exceed the amount paid for the specific service at issue.
10 Website & Communications
- Submitting a form does not create a service contract.
- We may contact you by phone, email, or text regarding your request.
- Message/data rates may apply depending on your carrier.
For how we handle personal information, please review your Privacy Policy page (if provided).
11 Intellectual Property
Website content, logos, text, and graphics are owned by Liberty Insulation KY and may not be copied, reused, or distributed without written permission.
12 Governing Law
These Terms & Conditions are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles.
13 Updates to These Terms
We may update these Terms at any time. Continued use of this website or our services constitutes acceptance of the updated Terms.
14 Contact
Questions about these Terms & Conditions? Contact us:
- Liberty Insulation KY
- Louisville, Kentucky
- Phone: (502) 996-3487
- Email: libertyinsulationky@gmail.com
- Website: libertyinsulationky.com